Quality Assurance Technician – Bilingual English/Spanish

Houston, TX

Full Time

Experienced

Quality Assurance Technician – Bilingual English/Spanish

Antone’s Famous Po’ Boys | Commissary | Houston, TX

About the Position

Antone’s Famous Po’ Boys is seeking a detail-oriented Quality Assurance Technician to support food safety, product quality, and sanitation at our commissary. This position works closely with Production, Fulfillment, and management to verify compliance with established standards, identify concerns, and support corrective actions.

Bilingual English/Spanish communication skills are required.

Responsibilities

Pre-Operational & Sanitation Checks: Inspect equipment, utensils, and production areas before operations begin. Prepare and verify sanitizer and detergent concentrations according to established procedures, and maintain sanitation controls at production entrances.
Quality Inspections: Conduct quality checks during receiving, preparation, assembly, packaging, storage, and loading. Verify that raw materials, finished products, and packaging meet established specifications, and evaluate retained product samples.
Labeling & Traceability: Verify product names, production and expiration dates, allergen declarations, and lot codes. Maintain accurate information to support product traceability throughout the shift.
Temperature & Equipment Monitoring: Monitor and document cooler and product temperatures, retrieve and review data logger readings, and verify the accuracy of thermometers and scales. Perform calibration according to established procedures.
Environmental Monitoring & Testing: Perform ATP swabbing and collect environmental samples for pathogen testing according to established sampling programs and procedures.
GMPs & Employee Hygiene: Monitor compliance with Good Manufacturing Practices (GMPs), personal hygiene, and handwashing requirements. Verify that sanitary conditions are maintained throughout the shift.
Product Holds & Corrective Actions: Identify and promptly report food safety or quality concerns, place affected products on hold according to established procedures, and document corrective actions. Verify that required approvals are obtained before product release.
Recordkeeping: Maintain accurate, complete, and timely inspection records, temperature logs, testing results, and quality assurance forms.
Supplies & Inventory: Monitor inventories of sanitation chemicals, GMP supplies, first aid materials, and quality forms, and communicate replenishment needs.
Training & Communication: Train new employees on assigned food safety and quality procedures. Reinforce requirements with English- and Spanish-speaking team members and communicate daily GMP reminders and quality performance indicators.
Audits & Investigations: Assist with internal and external audits, inspections, traceability exercises, and product complaint investigations.
Workplace Safety: Follow workplace safety procedures, use required protective equipment, and promptly report unsafe conditions.

Required Qualifications

Ability to communicate effectively in English and Spanish, including explaining food safety procedures, providing employee instruction, and discussing quality concerns.
Strong attention to detail and the ability to identify and promptly report deviations from established standards.
Ability to follow written procedures, maintain accurate records, and complete basic calculations and measurements.
Ability to communicate concerns professionally and work effectively with production employees and management.
Basic computer skills for data entry, reviewing information, and maintaining records.
Ability to follow sanitation, hygiene, and workplace safety requirements.

Preferred Qualifications

Previous quality assurance, quality control, or food safety experience in a commissary, food manufacturing facility, or commercial kitchen.
Knowledge of GMPs, sanitation, temperature control, allergen management, and prevention of cross-contamination.
Experience with ATP testing, environmental sampling, sanitizer concentration testing, and thermometer or scale calibration.
Experience with product holds, traceability, corrective action documentation, and audit preparation.
Food handler, food safety, or HACCP training or certification.

Work Environment & Physical Requirements

This position works on-site in an active food production facility. Duties require standing and walking for extended periods, inspecting equipment and products, handling sampling tools and supplies, and working in refrigerated areas. Employees must follow sanitation procedures and wear required protective equipment.

Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions of the position.

Apply

Please submit your application and describe your relevant food production, quality assurance, or food safety experience. Include your English and Spanish proficiency and work availability.

Antone’s Famous Po’ Boys is an equal opportunity employer.

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You discover finished sandwiches stored above the required temperature. What should you do first?* Ship them if they look and smell normalCool them down and immediately release themHold the affected product, notify the appropriate manager and follow procedures to evaluate and document the issueWait until the end of the shift to report it

You discover that a sandwich contains an ingredient with an allergen that is missing from its label. What would you do?*

An employee wearing gloves touches a trash container and then returns to assembling sandwiches. What must the employee do before handling food again?*

Describe a time you identified a food safety or quality problem. What action did you take, and how did you document it? If you have no direct experience, explain how you would respond.*

If a supervisor asks you to release an order before required quality checks are completed, how would you handle the situation?*

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